Shipping & Returns

Now that you know what you want, let us take care of getting it to you fast. If it's in stock (and in most cases, it is) you'll get your order within 3-5 business days.*  
To estimate your delivery date of in-stock items, please add one business day to the above delivery times. For example, if you order an in-stock item by noon Monday-Friday and choose UPS 3 Day Select, you will receive your item in 4 business days. Please note UPS does not deliver on weekends.

Can I track my order? 
Once your order is shipped, you will be sent an email confirmation. If you shipped via UPS, your email will contain a tracking number you may use to track your order. You can then track your order from the member's only page or use the UPS Internet tracking site.  
If you need it sooner Of course, we can make it happen.  
*Applies to orders shipping within the 50 United States .

Need your stuff Express? 
Orders placed with Express Shipping by noon CT (Monday through Friday) will ship by the next business day. 
Orders placed during the weekends and the holidays will take an extra day to ship. Express orders usually arrive the following business day after the shipping date. Express shipping is not available for Alaska, Hawaii, and United States Territories. We cannot express shipping to PO Boxes, APO/FPO addresses

Canada and International Orders Shipping Rates
We also offer worldwide shipping.  
Please note that at this time we do not have a Shipping price for international orders When you place your order, you'll see a $0.00 charge for shipping. We'll contact you as soon as we process your order and let you know the exact amount for shipping fees. All prices are quoted in US dollars.

Free Shipping offers 
we offer free shipping these offers are only for orders within the 50 United States addresses. Free shipping is not applicable for Canada or International Shipments.

Shipping Carriers 
We determine the most efficient shipping carrier for your order. The carriers we use are United States Postal Service (USPS), United Parcel Service (UPS).

Return/Exchange Policy 
If for any reason you are not satisfied with your purchase, please return the item as follows: including original tags, on resalable condition. Returns and exchanges are only accepted if within 10 days of the purchase. Please provide your “return form or original receipt” which is enclosed with your package or/and the original receipt. We will exchange the item(s) or give a full refund (less shipping and handling) in the original method of payment.

How do I return something? 
You will find a return and exchange form enclosed with your order. To return an item, fill out the appropriate portion of the form and enclose it with the merchandise you are returning. Please indicate on the form the whether you would prefer a refund or an exchange, and allow ten business days for your return or exchange to be processed. We will notify you via e-mail of your refund once we have received and processed the returned item. Initial shipping fees as well as return and exchange shipping costs are not refundable.

Clearance OR SALE items 
All merchandise sold at a 30% or greater discount is considered a clearance sale. Returns of clearance items must be sent it within 3 business days of when you received the item. We mean that you have sent it within 3 days, even if we have not yet received it. There is no advantage to sending a return overnight vs. standard shipping. If you do not meet the shortened timeframe for returns of clearance items, we may at our discretion issue store credit rather than a refund

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